Warranty by Voxtera Marketing ( M ) Sdn Bhd
14 days warranty upon manufacturing defect from date of receipt.
For warranty claims:
- STEP 1 : Email Voxtera at firstname.lastname@example.org and provide the following details:
- STEP 2 : Upon confirmation, a mailing address will be provided.
- Contact Number
- Delivery Address
- Purchase Order Number
- STEP 3 : Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera.
- Delivery costs for warranty claim / return / repair covered by customer.
- Voxtera will cover delivery costs of replacement or repaired product to customer
- Printed receipt will be required as proof of purchase
- Warranty claims which do not fulfill the steps above will not be processed due to missing information.