Warranty by Voxtera Marketing ( M ) Sdn Bhd

14 days warranty upon manufacturing defect from date of receipt.

For warranty claims:

  • STEP 1 : Email Voxtera at warranty@voxtera.com and provide the following details:
  • STEP 2 : Upon confirmation, a mailing address will be provided.

            - Name

            - Contact Number

            - Delivery Address

            - Purchase Order Number

         - Problem

  • STEP 3 : Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera.
  • Delivery costs for warranty claim / return / repair covered by customer.
  • Voxtera will cover delivery costs of replacement or repaired product to customer
  • Printed receipt will be required as proof of purchase
  • Warranty claims which do not fulfill the steps above will not be processed due to missing information.